The folks at Knobs are fantastic. The service they provided was beyond excellent from working with me for pricing on my initial order to facilitating a return of knobs which looked too small once on my doors. They followed up with personal calls as well as emails and were always professional,helpful and understanding. The Liberty Birdcage knobs were exactly as described, of excellent quality (even though there were made in China)and look beautiful. The customer service women even obtained a credit for the 7 extra knobs I ordered in error. Kudos and thanks to all at KNOBS 4 LESS and Liberty. I will definitely purchase from them again.