The product is exactly the same at higher priced sights and local stores. HOWEVER I buy a LOT of knobs, pulls, etc. for my clients and the return policy is not great. For me to buy samples for my client to choose, I often have to pay return shipping and sometimes a restocking fee. So I’ve collected singles of pieces I can’t use. If you know exactly what you need, this is the place to get them. For shopping around, you should shop around town. Kinda defeats the purpose of buying on line though.
My knobs and pulls have both arrived and they match fine. They are beautiful and really exceed what I expected them to look like and were excellently packaged.